DCR download issue

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DCR download issue

Δημοσίευσηαπό MichaelSmith » Δευτ Μάιος 21, 2018 4:53 pm

Hi,

Site is a Sapphire, SHOPAK 5.04.01 with E500's/EPP. Apparently there was a shell network outage recently and this site was without card processing most the day. When the network came back up DCR would tell customers to see cashier with any card pay (inside cards ok). Site reinitialized DCR's and at "loading 300" DCR would freeze for a moment, then go back to "loading, pay inside" > "loading 100> 150> 200" etc. and it wont break this cycle. No file issues found but still blew out DCR's and reprogram with no help. Verifone has no clue and tell me its a pump issue. Any ideas?

Please help.

I didn't find the right solution from the Internet.

References:-
https://forum.pei.org/viewtopic.php?t=1843
Explainer Video Production Service

Thanks
MichaelSmith
baby member
 
Δημοσιεύσεις: 1
Εγγραφή: Σάβ Μάιος 19, 2018 10:31 am

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